Hospice providers are reminded to review their provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems CAHPSÂ® Survey Â® provider preview reports. These are two separate reports available in the Certification and Survey Provider Enhanced Reports (CASPER) folder.
Please review your Hospice Item Set (HIS) quality measure results from Quarter 2- 2016 to Quarter 1-2017 and your facility-level CAHPSÂ® survey results from Quarter 2, 2015 to Quarter 1, 2017.
Providers have 30-days to review their HIS and CAHPSÂ® results (December 1, 2017 through December 30, 2017).
Should a provider believe the denominator or other HIS quality metric to be inaccurate or if there are errors within the results from the CAHPSÂ® Survey data, a provider may request CMS review. Providers must adhere to the process outlined on the HQRP Public Reporting webpage and the Hospice Quality Public Reporting- CAHPSÂ® Preview Reports and Requests for CMS Review of CAHPSÂ® Data webpage.
For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPSÂ® Provider Preview Reports Access Instructions.